Scope: Manufacturing & Lean Excellence

Client: Leading pharmacy chain / shipping pharmacy

Our client is a leading mail-order pharmacies in and sets new and above all high standards in terms of quality, customer focus, range and speed. As a full-range pharmacy, the company has been supplying customers directly to their homes since 2004.

 

Description:

Developing concepts for re-designing the pharmacy value chain.

 

Key results:

  • Sharpened and established a common vision of the future / What does the company stand for?
  • Established a holistic frame for vision and integration
  • Common understanding within the management circle about the status quo and key action areas (Vision, Strategy, Integration, Culture, Values)
  • Mobilized and bought-in all key persons and stakeholders
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