Key results:
- Global Medtech leader was able to offer a solution portfolio to customers with real added value:
- Increased efficiency with real-time information regarding equipment health at any time.
- Gained insight to optimize the workflow and equipment performance.
- Improved uptime with user-friendly help function along with local technicians & predictive maintenance.
- Enabled Medtech Services gives the benefit of stock/replenishment services
- Medtech leader could tie the Online tool into the complete service portfolio as a differentiator from competitors and closest customer relationships possible