Scope: Digital Transformation

Client: Global medtech leader

Our client offers products and systems within healthcare and life sciences. Decades of scientific and technical knowledge. The company operates in more than 40 countries.

 

Description:

Offer Integrated Workflow Solutions for optimized equipment utilization. Online - portal to the world of its services such as automatic replenishment of consumables, remote diagnostics, predictive services, and much more.

 

 Key results:

  • Global Medtech leader was able to offer a solution portfolio to customers with real added value:
    • Increased efficiency with real-time information regarding equipment health at any time.
    • Gained insight to optimize the workflow and equipment performance.
    • Improved uptime with user-friendly help function along with local technicians & predictive maintenance.
    • Enabled Medtech Services gives the benefit of stock/replenishment services
  • Medtech leader could tie the Online tool into the complete service portfolio as a differentiator from competitors and closest customer relationships possible

 

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